Shipping policy

Shipping Policy for Homessori

Last Updated: [01.01.2024]

Thank you for visiting and shopping at homessori.co.uk. The following information sets forth the shipping policy that applies to all orders placed through our website.

Shipment Processing Time:

  • All orders are processed within 2-3 business days.
  • Orders are not shipped or delivered on weekends or holidays.
  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

Shipping Rates & Delivery Estimates:

  • Shipping charges for your order will be calculated and displayed at checkout.
  • Delivery estimates will depend on the shipping method you choose at checkout and the delivery location.

Shipment Confirmation & Order Tracking:

  • You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s).
  • The tracking number will be active within 24 hours.

Customs, Duties, and Taxes:

  • Homessori is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:

  • Homessori is not liable for any products damaged or lost during shipping.
  • If you received your order damaged, please contact the shipment carrier to file a claim.
  • Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy:

  • We currently ship internationally. Shipping rates and times vary by destination.

Returns Policy:

  • Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

If you have any questions regarding our Shipping Policy, please contact us at martins@couchlabs.co.uk